What is captured BPO?

in the outsourcing of trade processes in captivity (BPO), also known as a captured service, the company sends its business, not other companies, but to a subsidiary. The subsidiary is completely owned and can be placed on a domestic or other region or country. The benefits that companies see when using BPO prisoners is that while the company is specified externally, they still have complete control of all information and supply chain. At the same time, the use of BPO captured BPO is more expensive than using a third -party seller for outsourcing, but many companies would prefer control rather than a cheaper operating price. If the company goes bankrupt or sold, its captured service is usually sold as a separate unit. Outsourcing alleviates the stress of creating a specific product or providing a specific service while performing work. Outsourcing of business processes (BPO) and all other BPO branches, separate outsourcing into two types. Outsourcing Back Office is OutsourCing work that occurs behind closed doors, such as creating products or accounting of manipulation, while outsourcing Front Office includes customer service.

If the company needs externally outsourcing, it will choose either a third -party seller or a subsidiary. A third -party dealer is a completely separate company. These sellers can normally provide services at lower costs, but at the same time the main company loses some control. For example, if the database work is externally established, third -party dealer must have access to the company database that can endanger security.

with a captured BPO the company commits its work on a subsidiary completely owned by the main company. This means that while a subsidiary needs access to information, the risk to security is much lower. The original company can check how products are produced, how andWhen supplied, and all other aspects of the outsourced business process because they will never technically leave the main company.

captured BPO units can be located at home or at sea. They are most often at sea, so society can save the most money while keeping control over processes. If the company is sold, either because the bankruptcy or the owner or owners no longer want the company, the captured service is usually sold separately.

The selection between two BPO elections depends on what the company prefers. If the price is the main factor, third -party retailers will be better. If the main factors are safety and authority, then captured BPO will work better.